Facilitation

ES3 provides expert training to help retailers reach their maximum potential. We specialize in developing solutions for all levels of the retail automotive industry utilizing our nationwide pool of facilitators — from NADA credentialed presenters to familiar on-air professional drivers and walkaround experts.

We specialize in "retail relevance," meaning that we do not hire actors, we hire EXPERTS. Our colleagues have been on the front line as sales consultants, service advisors and technicians, as well as dealer principals, GMs and managers.

Consulting

It's one thing to have the knowledge; it's another to be able to impart that knowledge and change behavior. We specialize in creating detailed plans based on unique insights before applying objective, experience-based processes. No matter the challenge, our consulting services help improve customer and employee loyalty and increase sales. Some of the services for which we are regularly commissioned include:
  • Trainer Recruitment, Development, Management, Coaching & Scheduling
  • Train-the-Trainer (T3) Programs
  • Expert, Specialized Facilitation
  • Subject-Matter Expertise
  • Coaching Services
  • Business Process Consulting